When shopping in KL, be prepared to be ignored ..
Customers are advised from buying anything from this shop in Ampang Complex. The shop in question, which is a camera and photo shop, is on the ground floor on the same wing as the MacDonald. The last time I was there was in December 2004. I was out looking for a Nikon digital camera and was attracted to the expensive digital Nikon D70 that was on display. I heard so much about it that I was determined to have it in order to replace my old Fuji digital.
The 2 women that managed the shop didn't bother to greet me as I entered. There was no other customer besides me. After looking at the various other cameras on display, I asked the obvious question of how much the D70 camera cost ? Without as much as a smile, the shorter of the 2 women, rudely said it was such and such a price and before I could ask another question about the camera, she quickly attended to another customer who had just entered.
She pretended not to listen to me when I raised one or two more questions. She was more interested in attending to the customer who came to have his digital photos printed. I got no help from the other woman either. She was more concerned with doing her paperwork than attending to a potential customer.
With that kind of an attitude shown by such "shopkeepers" I would rather take my business elsewhere and eventually bought the particular camera from a shop in Times Square. The shop assistant was helpful in attending to all my queries. He even said" Sir, can I help you ?" as I entered his shop.
It seems to me that some shop assistants, especially those found in the old shopping complexes, expect you to buy their goods on a "take it or leave it" basis. Apparently, they have no time to answer your questions. Attending to customer queries on their goods seems to be a chore that these "salesmen" could do without. They have the attitude that by going to their shops, you have just disturbed them from whatever they are doing.
The 2 women that managed the shop didn't bother to greet me as I entered. There was no other customer besides me. After looking at the various other cameras on display, I asked the obvious question of how much the D70 camera cost ? Without as much as a smile, the shorter of the 2 women, rudely said it was such and such a price and before I could ask another question about the camera, she quickly attended to another customer who had just entered.
She pretended not to listen to me when I raised one or two more questions. She was more interested in attending to the customer who came to have his digital photos printed. I got no help from the other woman either. She was more concerned with doing her paperwork than attending to a potential customer.
With that kind of an attitude shown by such "shopkeepers" I would rather take my business elsewhere and eventually bought the particular camera from a shop in Times Square. The shop assistant was helpful in attending to all my queries. He even said" Sir, can I help you ?" as I entered his shop.
It seems to me that some shop assistants, especially those found in the old shopping complexes, expect you to buy their goods on a "take it or leave it" basis. Apparently, they have no time to answer your questions. Attending to customer queries on their goods seems to be a chore that these "salesmen" could do without. They have the attitude that by going to their shops, you have just disturbed them from whatever they are doing.
posted by Richard Sorge @ 10:04 PM
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